The need for performance management was never as important as it is today, the world of business is witnessing immense change, with the focus of Business, Employees and Customers seeing a transformation. Business wants their employees to be on the peak of their performance in serving the customers. Performance management is based on the principle of management by agreement or contract rather than management by command. It emphasizes development and the initiation of self-managed learning plans as well as the integration of individual and corporate objectives.
